Terms and Conditions

TERMS AND CONDITIONS FOR USE OF SAGE (Conversational AI)

1. Purpose of Sage

Sage is intended to:

  • Provide general information about therapy and counseling.
  • Offer guidance on therapy modalities such as CBT, DBT, and attachment-based therapy.
  • Assist in pre-screening potential clients to determine if they meet eligibility criteria for services.
  • Provide tools and resources to support mental health.
  • Refer users to other therapists or platforms when appropriate.

Sage is not a substitute for professional therapy, medical diagnosis, or treatment. Always consult a qualified professional for specific mental health concerns.

3. Limitations of Sage

  • Sage does not provide therapy or counseling services.
  • Sage cannot diagnose, treat, or prevent mental health conditions.
  • Sage’s responses are based on programmed knowledge and cannot replicate the nuanced understanding of a licensed professional.

Healing Narratives Counselling Inc. is not liable for any decisions made based on information provided by Sage.

4. Privacy and Data Usage

  • Sage may collect non-identifiable data to improve functionality and user experience.
  • No personal health information (PHI) is collected, stored, or shared through Sage.
  • By using Sage, you consent to the use of cookies and similar technologies for analytics purposes.

For more details, please refer to our Privacy Policy.

5. User Responsibilities

When using Sage, you agree to:

  • Use the chatbot for its intended purposes only.
  • Avoid sharing sensitive or personal information.
  • Not use Sage for any unlawful, harmful, or abusive activities.

6. Disclaimer of Warranties

Sage is provided "as is" without any warranties, express or implied. Healing Narratives Counselling Inc. does not guarantee the accuracy, completeness, or reliability of Sage’s responses.

7. Limitation of Liability

To the fullest extent permitted by law, Healing Narratives Counselling Inc. is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use Sage.

8. Modifications to Terms

Healing Narratives Counselling Inc. reserves the right to update or modify these terms at any time without prior notice. Continued use of Sage after such changes constitutes acceptance of the revised terms.

9. Contact Information

If you have questions or concerns about these terms, please contact us at:

By using Sage, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.