Privacy Policy
www.stephanieunderwoodrsw.ca
www.healingnarrativescounselling.com
Privacy Policy
Type of website: Counselling Services
Effective date: 3rd day of July, 2024
www.healingnarrativescounselling.com and www.stephanienderwoodrsw.ca and (the "Site") is owned and operated by Healing Narratives Counselling Inc.. Healing Narratives Counselling Inc. is the data controller and can be contacted at:
hello@stephanieunderwoodrsw.ca
Tel. 1+ (438) 801-2529
201-1405 Boulevard Henri-Bourrassa Ouest, POB: #759, Montreal, QC, H3M 3B2
Purpose
Privacy Policy
Last Updated: January 1, 2025
At Stephanie Underwood, RSW (www.stephanieunderwoodrsw.ca), we are committed to protecting your privacy and ensuring that your personal information is handled with care and transparency. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information when you visit our website or interact with our services:
Personal Information: When you fill out forms, schedule consultations, or contact us, you may provide information such as your name, email address, phone number, or other details necessary to assist you.
• Automatically Collected Information: Our website may collect non-identifiable information such as IP addresses, browser types, device information, and website usage data through cookies and analytics tools. This helps us improve website functionality and user experience.
2. How We Use Your Information
We use the information collected for the following purposes:
• To provide and improve our services, including trauma-informed counseling and consultations.
• To respond to inquiries and provide customer support.
• To send relevant updates, newsletters, or resources if you opt-in to receive them.
• To analyze website traffic and improve user experience.
3. Data Protection & Security
We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or loss. Our website uses encryption protocols, secure hosting, and access controls to safeguard your information.
4. No Third-Party Data Sharing or Selling
We do not sell, trade, or share your personal data with third parties for marketing or commercial purposes. Your information is used solely for the purposes outlined in this policy and remains confidential.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookies & Tracking Technologies
We may use cookies or similar technologies to improve website functionality and collect analytics. You can adjust your browser settings to refuse cookies or notify you when they are being used.
6. Third-Party Links
Our website may contain links to external websites for informational purposes. We are not responsible for the privacy practices or content of third-party sites.
7. Your Rights & Choices
You have the right to:
• Request access to the personal information we hold about you.
• Request corrections or updates to your personal data.
• Request that we delete your personal information, subject to legal or ethical obligations.
• Opt-out of receiving promotional communications at any time.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:
Stephanie Underwood, RSW
Email: hello@stephanieunderwoodrsw.ca
Website: www.stephanieunderwoodrsw.ca
By using this website, you acknowledge that you have read and agree to the terms of this Privacy Policy.
Stephanie Underwood
hello@stephanieunderwoodrsw.ca
(438) 801-2529
201-1405 Boulevard Henri-Bourassa Ouest, POB #759, Montreal, QC H3M 3B2
Tel. (438) 801-2529
201-1405 Boulevard Henri-Bourassa Ouest, POB #759, Montreal, QC H3M 3B3
Last Updated: This Privacy Policy was last updated on February 12, 2025.
SOCIAL MEDIA DISCLAIMER
All social media platforms belonging to HEALING NARRATIVES COUNSELLING INC. including www.stephanieunderwoodrsw.ca, are not monitored 24/7 and do not replace emergency crisis services.
Any material posted on social media by Stephanie Underwood, T.S.P, RSW, is not a substitute for receiving individual therapy from a licensed therapist.
In an emergency, please contact your local crisis or distress center or 911.
PRIVACY POLICY - SAGE
CONVERSATIONALIST AI
Privacy Policy for Sage – Your Therapy Guide
Effective Date: January 1. 2025
Last Updated: February 12. 2025
1. Introduction
Sage is designed to answer questions about therapy, pre-screen potential clients, provide educational resources, and offer guidance on available counseling options. Your privacy and confidentiality are our top priorities.
2. Confidentiality and Data Privacy
All interactions between you and Sage are 100% confidential.
No one, including the owner of Healing Narratives Counselling Inc. has access to any conversations or data exchanged between you and Sage.
No conversation history is stored, logged, or reviewed by Stephanie Underwood, RSW or any third party.
3. No Data Collection or Storage
Sage does not collect, record, or store any personal information from your interactions.
We do not track, log, or retain chat histories.
No personally identifiable information (PII), such as your name, location, or contact details, is saved.
4. Security and Anonymity
Your conversations with Sage are anonymous.
Sage does not request, store, or share any sensitive data, including health records, diagnoses, or session details.
Any tools or resources provided are for informational purposes only and do not constitute professional mental health treatment..
5. Limitations of Sage’s Services
Sage is not a replacement for therapy or a crisis intervention service.
If you are in crisis or need immediate support, please contact a licensed professional or a crisis hotline. In Canada, you can reach out to 988 for 24/7 crisis support.
6. External Links and Referrals
Sage may provide links to external resources, including Psychology Today or other therapist directories.
We are not responsible for the privacy practices of these third-party websites. Please review their privacy policies for more information.
7. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in technology, security measures, or legal requirements.
We recommend reviewing this page from time to time for updates.
8. Contact Information
If you have any questions about this Privacy Policy or how Sage operates, please contact:
📧 hello@healingnarrativescounselling.com
🌐 www.stephanieunderwoodrsw.ca
🌐 www.healingnarrativescounselling.com